In-Person Payments

This page covers step-by-step instructions for completing the most common actions made with the Cashflows terminals.

Take a chip and PIN payment

1. Press the Sale button.

2. Enter the amount to pay.

3. Tap .

4. Ask the customer to:

   1. Insert their card.

   2. Enter their PIN.

   3. Tap .

5. The card machine connects to the host system for transaction approval and an Approved or Declined message is displayed.

6. A copy of the receipt is automatically printed for you.

7. Ask the customer if they want a receipt. If they do, tap the to print their copy. Otherwise, tap .

Take a contactless payment

1. Press the Sale button.

2. Enter the amount to pay.

3. Tap .

4. Ask the customer to hold their card or mobile device close to the contactless symbol of the card machine.

5. The card machine connects to the host system for transaction approval. An Approved or Declined message is displayed.

6. A copy of the receipt is automatically printed for you.

7. Ask the customer if they want a receipt. If they do, tap to print their copy. Otherwise, tap .

End-of-day processing

At the end of every business day, you should complete the End of Day processing.

Important

If you don’t complete the End of Day processing, your most recent transactions may not be processed until the next day. You may not be able to accurately reconcile takings for the day.

1. Press the Totals button.

2. Select End of Day banking.

3. Type the manager passcode.

4. Tap to start End of Day processing.

5. Tap to confirm End of Day processing. Today’s transactions are sent to your bank for processing.

6. Tap to complete End of Day processing. A receipt is printed.

7. Tap to confirm that settlement is complete.

Note

The default manager passcode is 1397139, we recommend that you change this.

Refund a payment

1. Press the refund button.

2. Type the manager passcode.

3. Tap .

4. Enter the amount to be refunded.

5. Tap .

6. When prompted, ask the customer to insert, tap or swipe their card. Customers can also present their mobile device. The refund transaction completes and your receipt is printed.

7. If required, ask the customer to sign the receipt and return it to you.

8. Tap to print the customer’s receipt.

9. Give the receipt to the customer.

10. Otherwise, tap .

Note

The default manager passcode is 1397139, we recommend that you change this.

Configure Wi-Fi

1. Press the Supervisor settings button.

2. Enter the manager passcode.

3. Select System Settings.

4. Select Network Settings.

5. Select Wi-Fi.

6. Tap .

7. Scroll to select your chosen Wi-Fi network.

8. Enter your network details.

9. Tap .

10. Enter your Wi-Fi password.

11. Tap to confirm.

Replace the printer roll

1. Lift flap to open the lid:

2. Insert the paper roll:

3. Feed a small amount of paper from the reel:

4. Hold the paper and pull lightly towards the screen:

5. Close the lid: